Customer Testimonials

Don’t just take it from us, see what our customers have to say! We promise you won’t be disappointed.

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Name Surname

Position, Company name

"I've been with MSB for years, and I can honestly say their customer service is unmatched. Whenever I have a question or issue, they take the time to explain everything clearly and always find a solution.”

Donald Miller

"I have been banking with Metamora State Bank for the last couple of years and they have been wonderful to work with. Each person at the bank has treated us like we are their only customer, solving issues quickly, providing us great information to make decisions with and everyone is incredibly friendly. After doing a home line of credit we decided to switch all of our accounts over because of the positive experience we had from start to finish."

Bradley Menard

“The loan process with this bank was incredibly smooth and hassle-free. From start to finish, everything was clear, quick, and straightforward. I never expected it to be this easy!"

James Suever

“From the moment I walked in, the staff made me feel welcome and listened to my needs. I’ve never experienced such personal care from a bank!”

Haley Smith

"Every time I go to MSB, I feel like I'm treated like apriority. Their team is always helpful, quick to respond, and goes above and beyond to make sure my needs are met.”

Kendall Schroder

“I’ve banked in and out of the same door for as long as Ican remember. This bank has been incredibly reliable and easy to work with over the years. Their customer service is second to none—every interaction is met with an open smile and an open hand, always ready to help. I’ve been able to rely on them my whole life, and they’ve never once sold me out. It’s rare to find a place that still stands strong, and this bank is still the building it was when it started—solid, trustworthy, and genuinely caring about its customers”

Steve McMunn

“Metamora State Bank is the real deal. When I was struggling to secure a refinance for my business using several big name lenders from out of state, I was introduced to the team at Metamora State Bank and was immediately blown away. They took a serious and genuine interest in my business and wanted to hear all about our story and our involvement in the local community. From the start, I always had the opportunity to meet with their team face-to-face, and wasn’t passed around and just treated like another number. The team at Metamora State Bank is top notch and every person I interacted with at that time and to this day treats me with the utmost care and respect. I’m happy to be a customer and highly recommend them toother small businesses!”

Mike Majchrowski

"Every time I go to MSB, I feel like I'm treated like apriority. Their team is always helpful, quick to respond, and goes above and beyond to make sure my needs are met.”

Name Surname