If your Visa® Debit Card is lost or stolen, please call:
- During banking hours: 419-885-1996 or 419-644-2361.
- After hours only: 1-844-202-5333.
If your Visa® Credit Card is lost or stolen, please call:
- Inside the U.S.: 800-883-0131 (Open 24/7).
- Outside the U.S.: 813-868-2891 (Open 24/7).
If your Visa® Travel Money Card or Gift Card is lost or stolen, please call:
- After hours: 866-208-3282.
Our Mobile App lets you bank anywhere.
- Text & Email Alerts of debit card transactions (approved or denied).
- You are now able to turn off your debit card temporarily through Internet Banking if you think you have lost it and then turn it back on when you find it.
- Mobile Banking & Mobile Deposit. Do your banking on your phone and deposit checks by taking a picture.